Real customer reviews
“We had service with another company before West Carolina was offered in my area. We often had outages and the bill was outrageous. We switched to these guys quite a few years ago and have only had 1 outage in all that time. My bill is reasonable, the service is reliable and with a house full of teens playing video games or practicing to be TikTok stars we never have had a problem with the speed keeping up. I would recommend West Carolina over any of the competitors. If you are not happy with your current service give these guys a call. You won’t be disappointed.”
— Lea Ann H.
“I recently moved into my own home and as a first time homeowner, I was very stressed out about getting all of the billing set up and getting everything into my name. West Carolina made the internet part one of the easiest parts as all I had to do was walk in, sit down with an employee and two days later I was online with the fastest and most stable internet I have ever used. Payments are easy, support is nice and very quick to respond. I genuinely don’t think I’ll ever look anywhere else for internet and other services while I am still in Greenwood.”
— Paul T.
“When I moved here to work as a park ranger, I expected the quiet, off-the-grid lifestyle and I truly love that part. What I didn’t expect was how difficult it would be to go over two years without Wi-Fi. Even basic things like paying bills, checking emails, or staying in touch with family always turned into real challenges. Since getting West Carolina Fiber, that’s completely changed. I finally feel connected again in a way I hadn’t in years. Everything just works the way it should; no more driving somewhere for a signal or planning my day around getting internet. I can take care of daily tasks easily, stay in touch with the people who matter to me, even enjoy a little downtime online or even stream movies without frustration. It’s made a bigger difference than I expected. I still get to enjoy the quiet, remote life I love, but now I have the online connection to actually live it comfortably.”
— Daniel B.
“I have been with West Carolina for years now, and I have to say they are amazing! I work from home, and any internet outage would result in a direct loss of income, but I never have to worry about that with West Carolina’s lightning-fast and reliable connection. In addition, the customer service is simply unparalleled! Every time I have called, they are always friendly, and their thorough training and long experience positively shine!”
— Amy L.
“West Carolina has been perfect for our tech savvy family. We’ve been able to use all of our electronics with no connection or speed issues. We have never experienced any issues with the service. Customer service is amazing. They are very polite, professional and knowledgeable about the products and services that they offer. West Carolina is hands down the best for service and price.”
— Deanna P.
“West Carolina has been the best Internet service provider for me. Reliable and professional people have made it a pleasure to do business with this company. Extremely good rates. Exceptional service. I have been with them for five years. I have only had to call about my Internet three times. And immediately they were on the job repairing and getting my service connected back expediently.”
— Kathy W.
“We’ve been using West Carolina as an ISP since 2014, and the service has been stellar. Not just the actual performance of the fiber Internet, but the Support and Customer Service teams are top-notch. Your continued efforts ensure that everything ‘just works’, reliably and affordably.”
— Jim B.
“This company is always very helpful and accommodating. I can call anytime and have someone guide me through an issue or answer a question. Recently I attended a workshop to access Hulu and saved a lot of money by doing a simple adjustment. Can’t say enough about the how efficient they are and so customer friendly. So glad we are part of their team.”
— Gail M.
“I switched to your service years ago when you first came to our neighborhood and from day one I have been extremely pleased. All other solicitations are immediately refused and discarded without discussion. I have nothing but good to say from the quality of service received to the professionalism and knowledge of every employee I’ve ever spoken with. It feels like an extension of family I can count on (warm and caring) rather than other companies that give the run around (cold and impersonal). I am a lifelong customer who brags on you whenever I can. In a world where most things come with problems, thank you for having a track record of being steady and dependable, making my life easier and better!”
— Trish C.
“My internet went out the evening before Thanksgiving, I decided to go ahead and let them know about it and expected to hear from someone after the holiday. To my surprise I got a text from the technician that night asking about the problem. They let me know their family schedule for Thanksgiving and asked me about mine to schedule a time to come on Thanksgiving day. He came about 2:30, and we both were hoping it was going to be an easy fix but of course it was not. He had to search the wire to locate the break, he dug it up to find and fix the issue. He was there over 2 hours on Thanksgiving day! The technician was Will and he is awesome! I highly recommend this company!”
— John D.