WiFi X: What is it and how do I use it?

Is Your Router Holding You Back?
When was the last time you thought about your WiFi router? For many of us, it’s just that little box sitting in the corner – something we either bought years ago or got from our internet provider when we first signed up. But here’s the thing: not all routers are created equal, and the one you use can have a big impact on how smooth your online experience is.
Just like phones or computers, routers age. Over time, they can get outdated and struggle to keep up with today’s devices and internet demands. Take a moment to think about yours:
- How long have you had it?
- Did you buy it yourself or get it through your provider?
- When’s the last time it was updated or checked?
If you’re using our GigaSpire router (our latest router released in 2022) you already have some powerful tools built in through our WiFi X service.
Quick Ways to Check What Router You Have
Not sure what router you currently have? No worries. Let’s look at some ways to tell.
- Check the bottom of your router – most of them will have a sticker with a model identifier or QR code that leads to more information about your router.
- If you think you have one of ours, you can check your bill. You will see either:
- WiFiX – Our latest technology
- WiFiStandard – Our older router
- A quick glance at the appearance of your router is an easy way to tell as well. Here are what two of our routers look like:


Speed vs. Router Quality
Here’s something you may not realize: your internet speed is only as strong as the router delivering it. Just as it would be for an old computer versus a new computer.
Think of it like this – you might be paying for a high-speed internet plan, but if your router is dated, it can act like a clogged pipe. The result? Buffering videos, lag during video calls, and signals that drop at the worst times.
That’s why keeping your router up-to-date is just as important as your internet plan itself.
Why Choose WiFi X?
WiFi X isn’t just about faster internet – it’s about giving you a better, more reliable experience at home. With a commercial-grade GigaSpire router, you get:
- Seamless updates pushed out directly from us
- Remote troubleshooting and 24/7 tech support
- Stronger performance to power your whole home
It’s not just stronger WiFi – it’s peace of mind.
Why Not Choose a Store-Bought Router?
It might seem easy to grab a router off the shelf at a big-box store – but store-bought routers come with big downsides:
- Don’t receive automatic updates, leaving your network open to performance issues and security risks
- Lack advanced security features to protect your home
- You’re responsible for replacing them – at your own cost
With WiFi X, you get the best performance and protection – without the hassle.
Take Control with the App
One of the best parts of WiFi X is the free app that comes with it. Instead of guessing what’s going on with your network, you’re in control. Some of the features of the app include:
- Advanced parental controls
- Create a guest network separate from your main login credentials
- Run accurate speed tests since the app is directly connected to your router
- Prioritize bandwidth for certain devices (like work laptops or movie streaming)
- See and manage what’s connected to your network at anytime
Built-In Security for a Safer Internet
These days, security matters more than ever. That’s why our GigaSpire routers come with built-in protection against viruses, malware, and online threats. Paired with the WiFi X app, you can:
- Get real-time alerts when threats are blocked
- Run security scans across all devices
- Stop risks before they reach your network
More Than Just a Router – A Complete Service
At the end of the day, WiFi X is more than just a piece of hardware. It’s a complete service designed to make your home internet easier, safer, and stronger – so you can stream, work, and connect without frustration.